Worry-Free Shopping
Shipping Policy – Continuous 48 States
- Fast Shipping: We ship all in-stock orders within two business days!
- Free Shipping: Enjoy free shipping on orders over $49 (after discounts) within the Continental U.S.
- Affordable Shipping for Smaller Orders: Orders under $49 ship for just $10.
Worry-Free Shopping
Shipping Policy – Alaska, Hawaii, US Territories
- Fast Shipping: We ship all in-stock orders the within two business days!
- Flat Rate Shipping to Alaska, Hawaii, and U.S. Territories: Shipping costs are based on the product you purchase:
- Giant Lamps: $199
- Large Lamps: $150
- Night Lights: $15
- Oars: $45
- Table Lamps: $45
- Wall Art: $25
Worry-Free Shopping
Shipping Policy – Canada
- Fast Shipping: We ship all in-stock orders within two business days!
- Customer Service:
- Flat Rate Shipping to Canada: Shipping costs are based on the product you purchase:
- Giant Lamps: $180
- Large Lamps: $150
- Night Lights: $25
- Oars: $45
- Table Lamps: $45
- Wall Art: $25
- Canadian VAT: We collect an 8% VAT as required by Canadian law.
- Customs Information: Shipping to Canada might take a few extra days due to customs processing. We are happy to provide customer service updates and assistance throughout the process.
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Shipping Policy – Outside the Stated Area
- Current Shipping Regions: We currently do not ship outside of these regions.
- Future Expansion: We are always exploring new options to bring our handcrafted home decor to more regions.
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Defective and Damaged Product Process
- Order Issues: Please use the form below if there are mistakes with your order or if products arrive defective/damaged at the time of receipt.
- Our Resolution Options: We will do one or more of the following:
- Send you replacement parts
- Replace the product
- Issue a refund
- Return Label: We will provide a return label for the damaged item.
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Return Policy
- Hassle-Free Returns: If something doesn’t work out, you can return most items within 30 days of delivery. Please use the form below to start the return process.
- Condition Requirements: Products must be in new, unused condition, with all original product inserts and accessories.
- Free Return Shipping: If your order was made in the continental U.S., we will cover the cost of return shipping.
- Full Refund: We will refund the full cost of the merchandise once the item is received in our warehouse.